FAQs
More FAQs- Do you use specialized products or equipment for disinfection, and are they safe for humans and pets?
- Who is responsible for paying for the service?
- Will I have access to contents of my business while they are in storage?
At ServiceMaster Restore, we understand the importance of using specialized products and equipment for disinfection to ensure that all pathogens are properly removed from your home. That's why our highly trained technicians are equipped with state-of-the-art tools and cleaning solutions specifically designed for biohazard cleanup. These products and equipment not only effectively eliminate harmful pathogens, but they are also safe for humans and pets. We prioritize the health and safety of our customers and their loved ones. You can trust us to thoroughly clean and disinfect your home without putting your family at risk.
As the property owner you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.
Yes, with advance notice we can schedule time for a ServiceMaster Restore Restoration Technician to meet with you and provide access to your requested items. A service charge may apply.