FAQs
More FAQs- Why did the technician leave wet carpet on my stairs?
- What are some of the benefits to using SRM?
- What contents are not sent to storage?
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
Here are some ways we stand apart from other recovery management services:
- Comprehensive pre-loss agreements
- Scalable network response
- Unparalleled resources
- Smartphone app that provides advanced weather notifications
- Equipment staging in dangerous weather situations
- Post-storm damage assessment and emergency tarping and board up
- Centralized management to handle your multiple facilities across Canada
Items not recommended or permitted for storage include: All items required to continue your business activities at a temporary location, cash and cheques, sensitive business documents or records, sensitive electronic data, checkbooks, company seals, valuable artworks or collections, flammables, weapons and ammunition.