FAQs
More FAQs- What about special items?
- What is black mould?
- Can I walk on the area during the drying process?
Some items require restoration by specialists. Working with your insurance claim representative, we can help you identify these items and locate a qualified restorer.
Black mould (Statchybotrys chartarum) is greenish-black in colour and grows in conditions where there is an excessive amount of moisture over a long period of time. Water damage, excessive humidity, water leaks and condensation in small, damp places like bathrooms all create a perfect breeding ground for black mould. Black mould releases microtoxins, a noxious substance that can cause serious health problems for humans and pets.
It is strongly suggested that foot traffic is kept to a minimum during the drying process. When necessary, wearing shoes during the drying process is also recommended for safety concerns.
