FAQs
More FAQs- How long will the fire damage restoration project take?
- Why did the technician leave wet carpet on my stairs?
- Can we remove mould ourselves or should I call a professional?
Depending on the scope of the project and the amount of damage to your commercial property and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
Mould can be a serious issue. A small patch of mould on a wall often can be removed without professional help, but if mould issues persist after you’ve cleaned and performed prevention tactics, it’s time to call in the experts. For larger mould issues and toxic black mould removal, leave it to the professionals at ServiceMaster Restore for safe and effective mould removal and clean up. Our technicians are professionally trained in comprehensive mould remediation and employ the safest, most effective techniques for solving any mould issue. Our teams regularly handle small (ten square feet or less) areas affected by mould as well as larger spaces, both commercial and residential.